Fares & Passes

Group Orders - Navigate Boston Together!

The Group Orders Program offers advance purchasing options for groups of 10 or more people traveling together to the Greater Boston area. Orders must be placed at least 2-3 business days before your trip. Register for the first time or sign in as a returning user at the panel to the left.

For questions or concerns please contact groupsales@mbta.com or call 617-222-3253.

For Trip Administrators

Institutional customers or groups can purchase single or round trip bus and subway fares, stored value CharlieCards, or 1-Day, 7-Day, and monthly LINK passes for their organizations. Whether you are a small group visiting the area or a large nonprofit looking to provide a bulk transit solution, the Group Orders Program provides a convenient portal to order passes.

Single and round trip fares will be issued on paper tickets, while stored value and passes of $4.50 or more will be issued on re-useable plastic CharlieCards. Tickets and passes are not refundable if lost or stolen.

To learn more about how to use our online tool for orders, check out our User Guide. For specific questions on this program or issues with your order, send an email to groupsales@mbta.com or call (617)-222-3253.

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